Moon Palace The Grand Cancun All Inclusive - Alfredo V. Bonfil

$$$$||View on mapAlfredo V. Bonfil, MexicoCarretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500|
8.3
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Moon Palace The Grand Cancun All Inclusive - Alfredo V. Bonfil
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500·View on map
$$$$
Overall Score
Great
8.3Great
Highest Rated
Cleanliness8.5
Comfort8.5
Facilities8.5
Staff8.5
Lowest Rated
Value for money7.7
Free WiFi7.6
Who stays here
Families80%
Couples11%
Groups7%
Business1%

Overview

Overall Score
Great
8.3Great
Highest Rated
Cleanliness8.5
Comfort8.5
Facilities8.5
Staff8.5
Lowest Rated
Value for money7.7
Free WiFi7.6
Who stays here
Families80%
Couples11%
Groups7%
Business1%

5-star all-inclusive family resort with 9 swimming pools, 20 restaurants, and a water park in Cancun

Accommodations

Moon Palace The Grand Cancun All Inclusive Alfredo V. Bonfil offers spacious rooms with marble floors, walk-in closets, and private balconies. Each room includes a coffee machine, iPod docking station, and a private bathroom with a bathtub, bathrobes, and slippers. The resort-within-a-resort layout allows guests to choose between three distinct sections: The Grand for luxury amenities, Sunrise for family-friendly vibes, and Nizuc for a quieter atmosphere.

Dining

The property houses 20 restaurants with cuisines ranging from Argentinean steakhouse (The Grill) to Lebanese (Habibi) and Asian fusion (Jade). Guests can enjoy 24-hour room service, specialty menus for dietary needs, and a wine/champagne list curated by on-site sommeliers. Breakfast options include made-to-order omelets at Cusco buffet and Khachapuri (cheese bread) at Habibi.

Wellness & Relaxation

Awe Spa features a hydrotherapy circuit with saunas, steam room, Vichy showers, and hot/cold plunge pools. Guests can choose from massages (hot stone, four-hands, aromatherapy), body scrubs, wraps, facials, and salon services including haircuts and manicures. The spa also offers a relaxation lounge, smoothie bar, and yoga classes with certified instructors.

Family Offerings

A dedicated water park with slides, a lazy river, and splash areas operates year-round for children. The kids' club hosts games, arts and crafts, and supervised activities, while babysitting services allow parents free time. Adolescents can join the teen club, bowling alley, or arcade, and the resort provides board games, puzzles, and indoor play areas for younger ones.

Entertainment & Activities

Evening entertainment includes live music, cultural shows, comedy acts, and a speakeasy bar (The Library) with craft cocktails. Daily activities cover water sports (snorkeling, kayaking), sports courts (tennis, basketball), and a golf academy with practice facilities. Guests can also book excursions through the tour desk, including dolphin encounters and Isla Mujeres trips.

  • Dining: 20 restaurants including The Grill, Jade, Habibi, Tavola & JC Steakhouse
  • Pools: 9 outdoor swimming pools with heated options & pool bars
  • Wellness: Awe Spa with hydrotherapy, sauna, steam room & massage treatments
  • Kids: Water park, kids' club, playground & babysitting services
  • Location: 14 km from Cancun International Airport, 25 km from La Isla Shopping Mall
  • Activities: Golf academy, snorkeling, bowling, tennis & evening shows

Licence number: 002-025-002113/2026

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs USD 0.1 per person. 
Pets
Pets are not allowed.
Languages
English, Spanish
Building
Number of rooms:649
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Governor Room
  • Max:
    2 persons
Grand Deluxe King Room
  • Max:
    5 persons
  • Bed options:
    1 King-size bed2 Double beds
Grand King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Show 13 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Heated swimming pool

Rooftop pool

Air conditioning
All inclusive
Facilities for kids

Toys

Game room

Children's play area

Kids club

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room view

  • Garden view
  • Pool view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Moon Palace The Grand Cancun All Inclusive

💵 Lowest room price 444 £
📏 Distance to centre 10.6 km
✈️ Distance to airport 12.3 km
🧳 Nearest airport Cancun, CUN

Location

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Address
The address has been copied.
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
Event hall
Moon Palace Arena
340 m
Restaurant
La Gondola
450 m
Restaurant
Momo
1.2 km
Restaurant
Palapa Fragata
1.1 km

Reviews of Moon Palace The Grand Cancun All Inclusive

The essence·from guest reviews·past 2 years

We read 3,490 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: solid choice
rated 8+
4.5/ 5
1,840 reviews
8.3/ 10
383 reviews
3.9/ 5
509 reviews
8.4/ 10
758 reviews

FAQ about Moon Palace The Grand Cancun All Inclusive

Which landmarks should we visit during our stay at the Moon Palace The Grand Cancun All Inclusive hotel?
During their stay at the Moon Palace The Grand Cancun All Inclusive hotel guests can visit Xoximilco Theme Park (3 km), the unique Motorsports Piston Pueblo Theme Park (2.9 km) as well as Spa (1.3 km) among others.
What is the nearest airport to the upscale 5-star Moon Palace The Grand Cancun All Inclusive hotel?
Cancun airport lies within 15 km of the upscale 5-star Moon Palace The Grand Cancun All Inclusive hotel and is reachable with a 20-minute drive.
Is airport shuttle provided by Moon Palace The Grand Cancun All Inclusive?
Airport shuttle which will take you to Moon Palace The Grand Cancun All Inclusive with a 20-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at Moon Palace The Grand Cancun All Inclusive hotel?
Yes, guests of Moon Palace The Grand Cancun All Inclusive hotel can take advantage of complimentary private parking on site.
What are our dining options during the stay at the resort?
Guests of the resort can dine just outside the property in a highly rated-9/10 according to reviews-restaurant La Gondola offering Italian cuisine.
Does the hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is the timeframe for check-in and check-out in the Moon Palace The Grand Cancun All Inclusive hotel?
Guests of the Moon Palace The Grand Cancun All Inclusive hotel can check in from 15:00 to 23:59 and check out from 12:00.
How much does a room at the Moon Palace The Grand Cancun All Inclusive cost?
The price for a room in the Moon Palace The Grand Cancun All Inclusive starts at $598.
What payment methods are available in the Moon Palace The Grand Cancun All Inclusive hotel?
At the Moon Palace The Grand Cancun All Inclusive hotel, you can pay using Visa, American Express, and Mastercard.
What are the room types offered by this upscale resort?
This upscale resort provides such room types as Grand Deluxe Room, Honeymoon King Suite, and Governor King Suite.
Which facilities are included in the rooms at the Moon Palace The Grand Cancun All Inclusive?
All rooms of the Moon Palace The Grand Cancun All Inclusive feature a mini-fridge-bar, coffee and tea makers as well as an individual safe, some of them boast private bathrooms along with hair dryers.
Which facilities does the Moon Palace The Grand Cancun All Inclusive hotel provide?
The Moon Palace The Grand Cancun All Inclusive hotel is equipped with currency exchange and a cash machine as well as a safe deposit box and 24-hour security for safety purposes.
What are the spa options at the Moon Palace The Grand Cancun All Inclusive?
At a wellness area and a full-service spa featured at the Moon Palace The Grand Cancun All Inclusive guests can receive such spa procedures as reflexology, body wraps, and body scrub. Additionally, a treatment room, a steam room, and a sauna are offered on-site.
Is swimming pool available at this upscale hotel?
Yes, this upscale hotel features a rooftop swimming pool.
Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room